The Flight Disruptions Puzzle: A Guide to Passenger Rights and Airline Obligations

Fortunately, Nigerian law provides a framework for airline responsibilities and passenger protection, including entitlements to refunds, re-routing, and, in certain circumstances, compensation.

In this comprehensive article, TEMPLARS Partner, Sadiq Ilegieuno, and Associates, Francis Jarigo and Iyunoluwa Fakunle, elucidate obligations of airlines in cases of flight delays, cancellations, and denied boarding. They further examine statutory refund timelines, exceptions applicable during extraordinary circumstances, recent regulatory enforcement actions, and landmark judicial decisions that clarify the scope of airline liability.