The clamour for a specialist dispute resolution framework for Information and Communications Technology (ICT) related disputes is not new. Due to the technicalities of ICT contracts, time sensitivities and confidential proprietary properties, litigation as the traditional means of dispute resolution, is not ideal for resolving ICT disputes.

Recently, the National Information Technology Development Agency (NITDA), Nigeria’s primary data protection agency and driver of information technology related policies, released a Draft Framework on Alternative Dispute Resolution for the information communications technology (ICT) Sector 2020 (the “Draft Framework”/ “Framework”).

The Draft Framework is primarily aimed at creating a more commercial friendly out-of-court dispute management and resolution alternative to litigation. It also identifies the need for a faster, seamless and more tech-friendly way to resolve technology disputes without necessarily compromising on the commercial objectives of the parties.

This newsletter highlights the provisions of the Draft Framework.